1. Introduction
Welcome to Henoz! These Terms and Conditions (“Terms”) govern your use of our website, services, and any content provided by Henoz (“we,” “us,” or “our”), including website development, digital marketing, and any other digital services we offer. By using our services, you agree to comply with these Terms. If you do not agree with any part of these Terms, please do not use our services.
2. Services Provided
Henoz offers various digital services, including but not limited to:
- Website development and design
- Digital marketing, SEO, and social media management
- Branding and graphic design
- Content creation
- E-commerce solutions
The scope of services will be outlined in a separate agreement or proposal document specific to each project.
3. User Obligations
By using our services, you agree to:
- Provide accurate and complete information as required for us to deliver the services.
- Comply with all applicable laws, rules, and regulations while using our services.
- Refrain from any unlawful or unauthorized use of our services.
4. Payment Terms
Payments for our services are due as outlined in the project agreement or invoice. Depending on the nature of the project, a deposit may be required before work commences. Final payment is typically due upon project completion unless stated otherwise in a specific agreement. Failure to pay on time may result in delays or suspension of services.
5. Project Timelines
Henoz aims to deliver all projects within the estimated timelines provided in the proposal or agreement. However, we are not responsible for delays due to unforeseen circumstances, third-party issues, or delays in receiving information from the client.
6. Revisions and Approvals
All work will include a specific number of revisions, as outlined in the project agreement. Additional revisions may incur additional costs. The client is responsible for reviewing and approving all deliverables within the agreed timeframe. Failure to provide feedback may result in delays.
7. Limitation of Liability
Henoz will not be liable for any indirect, incidental, or consequential damages arising from the use of our services, including but not limited to loss of revenue, data, or reputation. Our total liability, in any case, will not exceed the amount paid by the client for the specific service in question.